Frequently Asked Questions
Everything you need to know about Hero Cosmetics and your skin journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your patches sooner.
Are your products safe for sensitive skin?
Yes, our products are designed with all skin types in mind. Mighty Patch is drug-free, non-drying, and allergy-tested, making it safe for even the most sensitive skin.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, you can return your items within 30 days of delivery for a full refund.
Are Hero Cosmetics products cruelty-free?
Absolutely. We are proud to be a PETA-certified cruelty-free brand. We never test our products or ingredients on animals.
How do I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view your order status in real-time.
Can I use Mighty Patch with other skincare products?
For best results, apply the patch to clean, dry skin before applying moisturizers or oils. This ensures the adhesive stays in place and the hydrocolloid can effectively absorb impurities.